Privacy Policy
Last updated: August 25, 2026
1. Information We Collect
When you submit an item we collect your name, mailing address, phone number, email address, photos and descriptions of your items, your expected price, and your preferred payment method. We also collect messages you exchange with our team and technical data such as device and usage information.
2. How We Use Your Information
We use your information to review submissions, make and negotiate offers, arrange shipping and payment, provide customer support, send service communications by SMS and email, prevent fraud, and comply with legal obligations.
3. Text Messaging
With your consent, we send SMS/MMS messages about your submission and offers. Your consent record (including the date and time you agreed) is stored. You can opt out at any time by replying STOP; we will retain the minimum data needed to honor your opt-out.
4. Sharing of Information
We do not sell your personal information. We share data only with service providers who help us operate (payment processors, shipping carriers, SMS providers), when required by law, or in connection with fraud prevention and the protection of our rights.
5. Data Retention
Submission records, conversation history, and transaction data are retained for as long as needed to provide the service, meet legal and tax obligations, and resolve disputes. You may request deletion of your account data where the law provides that right.
6. Your Rights
Depending on your state, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing. To exercise these rights, contact [email protected] or use the Do Not Sell My Info link in the footer.
7. Security
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the data we handle, including encryption in transit, access controls, and secure storage of uploaded photos.
8. Children's Privacy
The service is not directed to individuals under 18, and we do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with an updated date.
10. Contact Us
For privacy questions or requests, contact [email protected] or write to CashMyStuff, 123 Commerce Street, Houston, TX 77002.